PureGrain High-Def (Digital Print LVT)
Styles: Outer Banks, Expression, Harmonize, Envision, Nostalgic, & Imagine
PureGrain Endure (SPC)
Styles: Epitome, Exemplary, Poconos, Andes, Andes Plus, Crown Pointe, Worthy Pursuit
PureGrain Endure Care & Maintenance
PureGrain Endure Installation Instructions 1
(Epitome & Exemplary)
PureGrain Endure Installation Instructions 2
(Poconos, Andes, Andes Plus, Crown Pointe, Worthy Pursuit)
PureGrain Endure Plank Replacement Guide
(Poconos, Andes, Andes Plus, Crown Pointe, Worthy Pursuit)
PureGrain Renew (Laminate)
Styles: Riverwalk, Wood Flair Plus, Natures Fusion
PureGrain Flex (Glue Down/Loose Lay LVT)
Xcessories
How do I file a claim?
If you are unhappy with your PureGrain hard surface and believe you have an issue that would be addressed by the flooring warranty, you must first contact your PureGrain retailer to file a claim. If the retailer is not available, you may request to initiate a warranty claim by mailing or emailing directly to Engineered Floors the following:
- Your name, address, phone number, and email address.
- Retailer name and location.
- A copy of the receipt listing the flooring style name, color, and quantity, cushion information, if included, and date of installation.
- A description of the problem.
- Copies of any professional cleaning receipts.
- Pictures from the areas of concern.
Engineered Floors, LLC.
PO Box 2207
Attn: Residential Claims Department
Dalton, Ga 30721
[email protected]